Privacy Policy

1. Introduction

Welcome to Org Tata Club ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tataclub.shop, use our services, or interact with us in any way.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. By using our website and services, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Company information and job title
• Project requirements and business needs
• Payment information (processed securely through third-party providers)
• Communication history and preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information:

• IP address and geographical location
• Browser type and version
• Operating system and device information
• Pages visited and time spent on our website
• Referring website and search terms used
• Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from third-party sources, such as:

• Social media platforms
• Business partners and referrals
• Public databases and directories
• Marketing and analytics services

3. How We Use Your Information

We use the collected information for various purposes, including:

3.1 Service Provision

• Providing and maintaining our IT services
• Processing project requests and proposals
• Communicating about your projects and services
• Providing customer support and technical assistance

3.2 Business Operations

• Processing payments and managing accounts
• Improving our website and services
• Conducting market research and analytics
• Ensuring website security and preventing fraud

3.3 Marketing and Communication

• Sending promotional materials and newsletters (with consent)
• Personalizing content and recommendations
• Conducting marketing campaigns and analysis
• Responding to inquiries and feedback

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Web hosting and maintenance
• Payment processing
• Email marketing and communication
• Analytics and performance monitoring
• Customer support services

4.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our terms and conditions

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to this privacy policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

5.1 Security Measures

• SSL encryption for data transmission
• Secure servers and data centers
• Regular security audits and updates
• Access controls and employee training
• Incident response procedures

5.2 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When information is no longer needed, we securely delete or anonymize it.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

6.1 Types of Cookies

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising (with consent)
• Preference Cookies: Remember your settings and preferences

6.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. We use Google Analytics and other analytics services to understand website performance.

7. Your Rights and Choices

You have several rights regarding your personal information:

7.1 Access and Correction

• Request access to your personal information
• Update or correct inaccurate information
• Request deletion of your personal information
• Object to processing of your information

7.2 Communication Preferences

• Opt-out of marketing communications
• Update communication preferences
• Unsubscribe from newsletters

7.3 Data Portability

You may request a copy of your personal information in a portable format, subject to technical feasibility and legal requirements.

8. International Data Transfers

Your information may be transferred to and processed in countries outside of India. We ensure appropriate safeguards are in place to protect your information during such transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes and codes of conduct

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete such information promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

Your continued use of our services after any changes indicates your acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Response Time

We will respond to your privacy-related inquiries within 30 days of receiving your request. For urgent matters, please contact us by phone.

12. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Delhi, India.